Effective Date: 7 Nov, 2024

Welcome to Glocus Marketing Management (“Company”, “we”, “us”, “our”). These Terms and Conditions (“Terms”) govern your use of our website glocus.marketing (“Site”) and the digital marketing services we offer (“Services”). By accessing and using the Site and/or Services, you agree to comply with and be bound by these Terms. Please read them carefully before using the Site. If you do not agree with these Terms, you must refrain from accessing or using the Site or Services.

By accessing or using the Site and/or Services, you agree to be bound by these Terms and all applicable laws and regulations. If you disagree with any part of these Terms, please refrain from using the Site or Services. These Terms apply to all visitors, users, and others who access or use the Site (“Users”).

For the purposes of these Terms:

• “Services” refers to the digital marketing solutions provided by the Company, including but not limited to search engine optimization (SEO), social media marketing, paid advertising management, content creation, website design and development, analytics, consultation services, and other digital marketing activities.

• “User” means any person, business, or entity accessing or using the Site and/or Services.

• “Agreement” refers to these Terms and Conditions, as well as any other policies or guidelines that apply to the Services.

The Site and Services are provided for lawful purposes only. By using the Site and Services, you agree not to:

• Violate any applicable laws or regulations.

• Post or transmit any content that is illegal, harmful, defamatory, threatening, or violates the rights of others.

• Engage in any activity that disrupts or damages the functioning of the Site or Services.

• Attempt to gain unauthorized access to our systems or networks.

The Company reserves the right to suspend or terminate access to the Site or Services for any User who violates these Terms.

To use the Services, you must be at least 18 years of age and possess the legal capacity to form a binding contract. If you are accessing or using the Site and/or Services on behalf of an organization or entity, you represent and warrant that you have the authority to bind that entity to these Terms.

Some Services may require you to create an account. When registering for an account, you agree to:

• Provide accurate, complete, and up-to-date information.

• Maintain the confidentiality of your account credentials, including your username and password.

• Notify us immediately if you suspect any unauthorized access to your account or any security breach.

• You are fully responsible for all activities under your account, whether or not authorized by you.

We may suspend or terminate your account if we suspect any fraudulent, illegal, or improper activity under your account.

• Fees and Charges: Certain Services provided by the Company may be subject to fees. The Company will provide a clear breakdown of these fees before you commit to the Service. Fees are typically billed in UAE Dirhams (AED) unless otherwise specified.

• Payment Methods: We accept payments through various methods, including credit cards, bank transfers, or other methods specified on the Site.

• Billing Cycle: Depending on the nature of the Services, payments may be billed on a one-time, monthly, or annual basis. All payments are due as specified during the checkout or contract process.

• Late Payments: If you fail to make timely payments, the Company reserves the right to suspend or discontinue the Services until the overdue balance is settled.

Your privacy is important to us. We collect, process, and store your personal data in accordance with our Privacy Policy, which is incorporated by reference into these Terms. The Privacy Policy outlines how we collect and use your personal data, including compliance with the UAE Data Protection Law and relevant regulations. By using our Services, you consent to the practices described in the Privacy Policy.

If you are located in the UAE or elsewhere, and you provide us with personal data, you acknowledge and agree that we may process and store that data in accordance with applicable data protection laws, including the UAE Data Protection Law (Federal Decree-Law No. 45 of 2021) and the UAE Personal Data Protection Law.

• Ownership: All intellectual property rights in the Site and Services, including but not limited to logos, designs, text, images, video content, software, and any other material, are owned by the Company or its licensors.

• License to Use: We grant you a limited, non-exclusive, non-transferable license to use the Site and Services for personal or commercial purposes, subject to these Terms. You agree not to copy, modify, distribute, or reproduce any content from the Site or Services without our prior written consent.

• Content Submission: Any content or materials you submit to the Site (including feedback, reviews, or other materials) remain your property. However, by submitting such content, you grant the Company a perpetual, irrevocable, worldwide, royalty-free license to use, display, and distribute it for any lawful purpose related to the Site or Services.

The Site may contain links to third-party websites or services that are not controlled or operated by the Company. These third-party services are provided for your convenience, and we do not endorse or assume any responsibility for their content, privacy policies, or practices. Your use of third-party services is at your own risk and governed by their terms and conditions.

• Termination by You: You may cancel your use of the Services at any time by notifying us. However, any outstanding payments for Services provided up to the cancellation date remain due.

• Termination by Us: We may suspend or terminate your access to the Site and/or Services if we believe you have violated these Terms, or for any reason, at our discretion. In the event of termination, you will remain liable for any fees owed for Services rendered up to the date of termination.

To the fullest extent permitted by law, the Company shall not be liable for:

• Any direct, indirect, incidental, special, or consequential damages arising from your use or inability to use the Site or Services, including, but not limited to, loss of data, loss of business, or loss of profits.

• Any unauthorized access to or alteration of your data or information.

• Any content, products, or services obtained through third-party links or services.

In no event shall the Company’s total liability exceed the amount paid by you for the Services during the six-month period preceding the event giving rise to the claim.

You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, and affiliates from and against any and all claims, losses, damages, costs, liabilities, and expenses (including legal fees) arising from:

• Your violation of these Terms.

• Your use of the Site or Services.

• Your infringement of any intellectual property or other rights of third parties.

The Company shall not be liable for any failure or delay in performance of its obligations under these Terms if such failure or delay is caused by events beyond its reasonable control, including but not limited to natural disasters, acts of government, war, strikes, or other unforeseen events.

These Terms are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from or relating to these Terms shall be resolved through negotiations in good faith. If such negotiations fail, disputes shall be submitted to the exclusive jurisdiction of the courts of Dubai, UAE.

The Company reserves the right to modify, amend, or replace these Terms at any time. The revised Terms will be posted on this page, and the changes will take effect immediately upon posting. It is your responsibility to review these Terms periodically. Continued use of the Site and Services after any changes constitutes your acceptance of the updated Terms.

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be deemed severable from the remainder of these Terms, and the validity and enforceability of the remaining provisions will not be affected.

These Terms, along with any other policies, guidelines, or agreements referenced herein, constitute the entire agreement between you and the Company concerning your use of the Site and Services.

For any questions or concerns about these Terms, or if you need to contact us for any other reason, please reach out to us at: